Help centre

Support

Need help with a listing, a barter, or your account? Find quick answers below or reach out to the pilot support team directly.

Sign in to your account, click "Create listing" in the navigation bar, fill in the details about your instrument, and publish. Your listing will be visible to other pilot members immediately.

Browse listings and send a barter proposal to the owner. You can propose one or several items from your own listings. If both parties agree, the exchange enters a lightweight transaction flow for confirmation.

Wari is an internal ledger token used to measure sustainability impact during the pilot. They currently have no monetary value. Once YugYug reaches 10,000 members, the token may be officially unlocked.

Use the contact form below or email support@yugyug.ca. Include your username and a description of the issue. The pilot team reviews reports within 48 hours.

Yes. YugYug complies with Quebec Law 25. We encrypt data at rest, share nothing with third parties, and apply a privacy-by-default approach. See our Privacy Policy for details.